A 4th of July Reflection on the Power of Movement, Even in Divided Times

From Turbulence to Triumph: How Travel Carried America Forward (1970–2025) A 4th of July Reflection on the Power of Movement, Even in Divided Times

As we mark another Independence Day, most people look to government, business, media, or politics to explain where America’s been, and where it’s going. But those don’t tell the full story.

There’s another force that quietly shaped our resilience, curiosity, and joy: travel.

From cross-country road trips and jumbo jets, to Disney vacations and African safaris, the travel industry helped keep America’s spirit alive, regardless of politics, inflation, war, or recession. Every decade brought challenges. But each one also brought a new way to move, connect, and dream.

Here’s how America moved through the decades, with five pillars shaping us:

Government. Business. Media. People. And Travel.

1970s – Big Dreams, Big Disillusionment

What Lifted Us:
• Apollo missions and the first Earth Day
• Walt Disney World (1971) opens
• Amtrak gives hope to U.S. rail
• Boeing 747s take Americans farther, faster
• Cruise lines and South African rail tours create bucket-list dreams

What Grounded Us:
• Watergate and the energy crisis
• Oil prices spike travel costs
• Anti-war protests turn violent

1980s – Glitz, Deregulation, and Global Windows

What Lifted Us:
• Airline deregulation leads to lower fares, more flights
• EPCOT (1982) expands global imagination
• MTV, CNN, and cruise ships project America worldwide
• Eurail passes make Europe accessible for U.S. backpackers

What Grounded Us:
• Corporate greed and inequality
• Airline collapses (Eastern, Braniff)
• Rising crime coverage dampens optimism

1990s – Peace, Passports, and Prosperity

What Lifted Us:
• The golden age of frequent flyer programs
• Las Vegas rebrands as a family destination
• Disneyland Paris opens
• High-speed trains in Europe amaze U.S. travelers
• Africa becomes a new dream destination

What Grounded Us:
• Trade deals cost U.S. jobs
• Sensationalism in media rises
• Growing generational and geographic disconnect

2000s – Shock, Reinvention, and Security Lines

What Lifted Us:
• Post-9/11 unity inspired national pride
• Travelocity, Expedia, and Kayak empower travelers
• Mega-cruises expand to Alaska, Panama Canal, Europe
• U.S. tourists rediscover RVing and national parks

What Grounded Us:
• 9/11 transforms airports forever
• The Iraq War and Great Recession
• Airline bankruptcies (American, United, US Airways)

2010s – Tech, Turbulence, and Tailwinds

What Lifted Us:
• Airbnb revolutionizes where we stay
• Airline mergers create global networks (Delta/Northwest, United/Continental)
• Cruises introduce freestyle dining and private islands
• Millennial travelers chase experiences over things

What Grounded Us:
• Overtourism in hotspots like Venice and Machu Picchu
• Tribalism divides the country
• Local economies suffer when travel becomes unaffordable

2020s – Shutdowns, Shakeups, and New Shores (To 2025)

What Lifted Us:
• After COVID, RV travel and national parks boomed
• Rental homes became the go-to for family getaways
• Many Americans left crowded cities, investing in second and third homes
• These properties created generational wealth and revitalized vacation towns
• Brightline launched high-speed rail in Florida
• Cruises returned, stronger and safer
• Americans rediscovered domestic beauty and sought long-awaited global adventures: Africa, Japan, South America

What Grounded Us:
• Passport delays and sky-high airfares
• Staffing shortages at airports and cruise ports
• Political uncertainty clouds global movement

Final Boarding Call: The Takeaway for July 4, 2025

We built this country through shared effort. But we held it together through shared discovery. Even when the world broke, we kept moving, and that made all the difference.

Travel isn’t just leisure. It’s perspective.
It’s connection. It’s freedom.
It’s America at its best.

So this Fourth of July, celebrate the right to go, to see, and to remember:
The road ahead has always been America’s greatest path forward.

#JoeKnows #IncentiveTravel #AskMisterLipman

What built Us, What Broke Us - and Why We Still Celebrate July 4th

We often say “Happy Fourth” with fireworks and cookouts. But to understand what it means to be American in 2025, we must look back with clear eyes at both the triumphs that lifted us up, and the fractures that nearly tore us apart.

There was a time - especially in the 1970s and 1980s - when you didn’t need to stamp “Made in America” on something to know it had value. The strength of this country was in our resolve, our unity, and our belief in a shared future. But through each decade, forces from within and beyond challenged that belief, and we’ve had to fight to hold the fabric of America together.

Part 1: The Nation

1970s – Distrust and Decline Amid Grit and Glory

What Moved Us Forward:
   •   The Bicentennial celebration (1976)
   •   The space race and moon missions
   •   American rock and cultural expression
   •   Muscle cars and booming main streets

What Pulled Us Apart:
   •   Watergate scandal: Public trust in government collapsed
   •   Vietnam War fallout: Divided generations
   •   Energy crisis: Long gas lines and inflation
   •   Rise of domestic terrorism (Weather Underground)

1980s – Revival and Reinvention Shadowed by Rising Greed

What Moved Us Forward:
   •   Reagan-era optimism and economic recovery
   •   Miracle on Ice
   •   MTV and pop culture explosion
   •   Rise of Apple and Microsoft

What Pulled Us Apart:
   •   AIDS crisis mishandled
   •   War on Drugs: Over-policing and racial disparities
   •   Iran-Contra scandal
   •   Wall Street excess

1990s – Technological Hope, Cultural Shifts, and Global Overreach

What Moved Us Forward:
   •   Internet and tech boom
   •   Victory parades post-Gulf War
   •   Iconic TV & shared entertainment
   •   Strong economic expansion

What Pulled Us Apart:
   •   NAFTA & globalization: Factories closed, towns hollowed out
   •   Rise in school shootings (Columbine)
   •   Waco & Oklahoma City
   •   Clinton impeachment: The start of hyper-polarization

2000s – Unity in Crisis, Division in Recovery

What Moved Us Forward:
   •   National unity post-9/11
   •   Tech innovation (iPhones, broadband)
   •   Military service pride
   •   Country music’s patriotic revival

What Pulled Us Apart:
   •   9/11 and the forever wars
   •   Iraq War under false pretense
   •   2008 financial collapse
   •   Katrina response failure

2010s – Empowerment and Exposure in the Digital Age

What Moved Us Forward:
   •   Social media connectivity
   •   Return of local goods and crafts
   •   Private space innovation
   •   Community-driven food and events

What Pulled Us Apart:
   •   Social media tribalism
   •   Occupy Wall Street / Tea Party division
   •   Police violence and protests
   •   Culture wars in education and identity

2020s (Up to July 4, 2025) – Hard Truths and Fractured Foundations

What Moved Us Forward:
   •   Rebuilding after COVID
   •   Remote work revolution
   •   Space tech, AI, and innovation
   •   Renewed conversations about patriotism

What Pulled Us Apart:
   •   COVID mandates and vaccine wars
   •   Jan 6 and loss of trust in institutions
   •   Border chaos and immigration blame
   •   Weaponized justice from both sides

America Through the Decades: A July 4th Reflection on the Good, the Fun, and the Beautiful

There was a time — especially in the 1970s and 1980s — when we didn’t have to stamp “Made in America” on something to know it was ours. It was in the spirit, the sound, and the swagger. It was understood. It was felt. And on July 4th, we remembered who we were.

Today, as we gather for fireworks, parades, and backyard barbecues, it’s worth taking a moment to reflect — not on what divides us, but on what’s kept us going. Here’s a walk through the decades, highlighting the moments that moved us, defined us, and reminded us of the American dream — not the politics, but the people.

1970s – Grit, Guts, and Great Music
        1.      The Bicentennial (1976): America’s 200th birthday brought parades, patriotism, and pride. It was a nationwide reminder of how far we had come.
        2.      Apollo Missions: The moon was no longer the final frontier — it was our backyard. The space race inspired a generation of dreamers.
        3.      Classic American Rock: Springsteen, the Eagles, Fleetwood Mac — this was the heartbeat of America.
        4.      Muscle Cars and Main Street USA: We cruised in Camaros, Challengers, and Trans Ams — freedom had four wheels and a loud engine.

1980s – Optimism, Opportunity, and Over-the-Top Fun
        1.      The Reagan Era Rebound: Say what you want, but “Morning in America” captured a spirit of revival and belief in hard work.
        2.      The Miracle on Ice (1980): A ragtag U.S. hockey team beating the Soviets? Pure American magic.
        3.      MTV and Pop Culture Explosion: Music videos, blockbuster movies, and the birth of pop stars who defined a generation.
        4.      Entrepreneurship and Innovation: Apple, Microsoft, and countless small businesses were born — proving anyone could start something big.

1990s – Peace, Prosperity, and Pop Culture
        1.      The Internet Boom: From dial-up to dot com — America became the global hub of innovation.
        2.      The Gulf War Victory Parade: A short, sharp military campaign followed by a sea of flags in New York City. Pride was back.
        3.      Friends, Seinfeld, and TV That Brought Us Together: We gathered around the TV, not to tune out — but to laugh together.
        4.      Economic Expansion: Low unemployment, a booming middle class, and hope for the next generation.

2000s – Resilience, Unity, and Reinvention
        1.      9/11 Unity: In tragedy, we found strength. Flags flew high, neighbors helped neighbors, and “United We Stand” wasn’t just a slogan.
        2.      iPhones and iEverything: American tech reshaped the world — and we led the charge.
        3.      Country Music and the Red-White-and-Blue Revival: From Toby Keith to Lee Greenwood, patriotism had a soundtrack again.
        4.      Military Bravery Overseas: Whether you supported the missions or not, you respected the men and women who answered the call.

2010s – Expression, Empowerment, and the Rise of the Individual
        1.      Social Media Connection: The world shrunk, our voices got louder, and Americans became global influencers.
        2.      Revival of Made-in-USA Brands: From craft breweries to boutique denim, quality and local pride came roaring back.
        3.      SpaceX and the Private Space Race: A new generation of space pioneers, still flying under the American flag.
        4.      A Return to the Backyard: Food trucks, farmers markets, and Fourth of July picnics reminded us the simple things still matter.

2020s – Challenge, Change, and the Will to Keep Going
        1.      Coming Out of COVID: We lost a lot — but we rediscovered family, home, and resilience.
        2.      Remote Work Revolution: Freedom wasn’t just physical — we redefined what it means to work and live.
        3.      Patriotism Reconsidered: Not blind allegiance, but deep appreciation. We questioned, we argued, and we still waved the flag.
        4.      New Energy, Same Spirit: Whether it’s space tech, AI, or the American farmer — we’re innovating every day.

So This July 4th…

Don’t just watch the fireworks. Remember the fire inside that lit up every one of these decades. Being American has never been perfect — but it’s always been powerful. It’s baseball and burgers, yes, but it’s also building, believing, and bouncing back.

And no — we didn’t need to say “Made in America.” You just knew.

Pet Travel Showdown: U.S. Airlines vs. Italy’s Free-Seat Idea

Italy just made big news for pet lovers. ENAC, the country’s Civil Aviation Authority, announced that pets no longer need to meet strict weight limits to fly in the cabin. If a pet doesn’t fit under the seat, owners can now buy a second seat and place the pet in an IATA-compliant crate beside them. Revolutionary, right?

But here in the U.S.? We’re still flying with more rules and fewer paw-ssibilities. Here’s how the major U.S. airlines handle pet travel.

United Airlines: The Corporate Pet Parent

• Pets allowed: Small dogs and cats

• Carrier requirements: Must fit under the seat

• Weight limits: No published limit, but size matters

• Fee: $125 each way

Note: United’s PetSafe program for larger pets is currently suspended. It’s carry-on or stay home for now.

American Airlines: The Pet Middle Ground

• Pets allowed: Dogs and cats, 8 weeks or older

• Carrier + Pet: Must weigh 20 lbs or less

• Under-seat carrier required

• Fee: $125 each way

Some aircraft offer climate-controlled cargo, but no option to buy a seat for a larger pet in cabin.

Delta Airlines: Slightly More Flexible

• Pets allowed: Dogs, cats, and household birds (birds on domestic flights only)

• Carrier requirements: Must fit under the seat

• No strict weight limit, but pet must be small enough to fit comfortably

• Fee: $95–$200 depending on destination

Delta allows slightly larger pets than others, but they still must fit under the sea

JetBlue: The Space-Conscious Option

• Pets allowed: Dogs and cats, 8 weeks or older

• Carrier requirements: 17” x 12.5” x 8.5” max dimensions

• Weight limit: 20 lbs combined pet + carrier

• Fee: $125 each way

• Limit: Six pets per flight, one per traveler

You can bring two pets if you buy a second seat, but both must still fit under the seat.

Alaska Airlines: The Well-Rounded Choice

• Pets allowed: Dogs, cats, rabbits, and birds (with limitations after April 2026)

• Carrier rules: One per seat, but two pets OK in one carrier if they fit

• Fee: $100 each way in the cabin

• Limit: One pet per person unless you buy an extra seat

Cargo options are also available for larger pets.

Southwest Airlines: Budget-Friendly and Pet-Friendly

• Pets allowed: Dogs and cats (vaccinated and 8+ weeks old)

• Carrier size: Up to 18.5” L x 13.5” W x 9.5” H

• Fee: $125 each way (or $35 on inter-island Hawaii flights)

• Limit: Typically six pets per flight

Pets fly only on domestic routes. Soft carriers are encouraged.

What Can the U.S. Learn From Italy?

While Italy is paving the way for a more pet-inclusive cabin policy, U.S. airlines are still cautious. Safety, logistics, and aircraft layouts make it hard to follow Italy’s lead—at least for now. But with growing demand for pet travel flexibility, change could be on the horizon.

Tips for Traveling with Pets in the U.S.

• Book early — cabin space for pets is limited

• Use soft carriers — they offer more flexibility

• Measure carefully — under-seat sizes vary by plane

• Avoid sedation — most airlines prohibit sedated animals

• Have paperwork ready — health certificates may be required

• Plan comfort — bring treats, water, and a toy

Another Reason to Arrive Earlier at the Airport

Airport travel is already a hassle with delays, sinkholes, and staffing shortages. Now, United Airlines is adding another reason to get to the airport earlier. Starting June 3, all passengers, even those with just carry-on bags, must check in at least 45 minutes before departure. Previously, carry-on travelers had a 30-minute window.

Here’s how United’s new rule compares:

• United: 45 minutes (starting June 3)

• American Airlines: 45 minutes

• Alaska Airlines: 50 minutes

• Delta: 30 minutes (carry-on only)

Most travelers check in early via apps, but if you’re used to cutting it close, this change means you need to plan better. Download the app, check in early, and keep a charger ready. In today’s travel world, preparation beats speed.

#JoeKnows #AirTravelTips #UnitedAirlines #AirportLife #Incentivetravel #AskMrLipman

#15 for Departure - Newark Edition

If you’ve flown through Newark Liberty (EWR) lately, you’ve probably heard “You’re number 15 for departure.” What’s happening?

Well, Runway 4L/22R — Newark’s busiest — is closed for major rehab through June 15, 2025, and will continue with weekend closures through the end of the year. That means:

• Until June 15: Only 28 departures and 28 arrivals per hour

• Starting June 16: That bumps up slightly to 34 per hour, still way below the pre-construction norm of 77

• Weekend flight limits stay in place through December 31, 2025

A one-hour connection? Risky.

Especially if you’re switching terminals (like A to C).

Plan for delays. Pack your patience.

And no, this isn’t United’s fault.

#JoeKnows #askMrLipman

#NewarkAirport #TravelTips #RunwayClosure #AirlineOperations #PlanAhead #BusinessTravel #FlightDelays #EWR

The Hidden Hotel Charges Are Coming to Light — What Meeting Planners Need to Know in 2025

For decades, hotel contracts have been padded with opaque fees—resort charges, internet access, administrative service fees, and more. What starts as a competitive room rate can quickly become a bloated final bill. But now, change is coming—and meeting planners in pharma, incentive, and corporate travel need to be ready.

The Legal Landscape Is Shifting

The Federal Trade Commission (FTC) is finalizing a new federal rule that will require full, upfront disclosure of all mandatory hotel fees—from resort charges to Wi-Fi, gym access, and banquet service surcharges.

States like California, Pennsylvania, and Nebraska are already cracking down. The FTC’s national regulation is expected to roll out in 2025.

This will make it illegal to:

• Hide fees in fine print

• Add charges post-contract

• Exclude taxes, gratuities, and fees from advertised pricing

Why This Matters for You

Pharma Meetings
HCP programs face strict transparency and auditing. Surprise fees can create compliance headaches and audit risk. Every dollar must be accounted for and justifiable. This rule strengthens your ability to demand honest pricing.

Incentive Programs
Perks shouldn't come with hidden strings. Resort fees that mask higher rates or force on-site spending will be harder to justify. Expect tighter scrutiny on bundled pricing.

Corporate Travel
Tired of reconciling inflated invoices? Hidden surcharges will need to be disclosed upfront. This creates cleaner contracts, better forecasting, and tighter travel policy enforcement.

What About Loyalty Programs?

Hotel loyalty programs—like Marriott Bonvoy and Hilton Honors—typically exclude resort and admin fees from points accrual. That may change. With full fee transparency, programs may be pressured to calculate points on total spend, not just base room rate.

Elite travelers might notice a shift in how benefits like waived internet or gym fees are marketed—since those perks will no longer offset what hotels can’t legally charge anyway.

Vegas, Resorts & “Creative” Charges

High-fee destinations like Las Vegas, Orlando, and Miami will feel the heat. Some properties may roll resort fees into room rates; others may rename charges to sidestep regulation. Meeting planners should be on alert for relabeled costs such as “amenity fees,” “experience bundles,” or “urban destination charges.”

What You Can Do

• Require total cost proposals in your RFPs

• Demand line-item breakdowns in all contracts

• Challenge vague language like “plus applicable service charges”

• Get concessions in writing and not tied to conditional spend

Work With a Planner Who Knows the Rules

At Summit Management Services, we specialize in navigating hotel contracts with these changes in mind. We advocate for clear pricing, honest negotiations, and your bottom line.

If you’re booking your next hotel or meeting, don’t go it alone.

claudette@summitmgt.com
joe@summitmgt.com
rob@summitmgt.com

Let’s review your next hotel contract—before the hidden charges find their way back in.

#AskClaudette #JoeKnows #AskMrLipman #AskRob

Travel's Dirty Secret: How Airlines and Hotels Trick You into Spending More

By Summit Management | April 30, 2025

Planned obsolescence—a cunning business tactic where products and services are intentionally designed to have a limited lifespan—ensures consumers keep coming back for more. In the travel industry, airlines and hotels masterfully deploy this strategy to boost profits while keeping travelers hooked. Buckle up as we unpack how these sectors manipulate demand, drive spending, and balance innovation with exploitation, with fresh insights into their tactics and their impact on you.

Airlines: Flying High on Forced Upgrades

Airlines don’t just transport you—they engineer reasons to make you spend more, often under the guise of “progress.” Here’s how they pull it off:

Relentless Fleet Upgrades

• Tactic: Airlines phase out older planes for newer models boasting cutting-edge tech, better fuel efficiency, and plush interiors. For example, Boeing’s 787 Dreamliner or Airbus A350s promise quieter rides and mood lighting, while older 737s or A320s feel dated by comparison.

• Impact: Travelers gravitate toward airlines with shiny new fleets, sidelining carriers with “outdated” planes. This creates a race to refresh fleets every 5-10 years, even when older models are perfectly safe. In 2024, Delta invested $14 billion in new aircraft, signaling a clear push to make their old planes obsolete.

• Why It Hurts: You’re subtly coerced into choosing pricier tickets on newer planes, as older fleets are relegated to budget routes or retired entirely.

  Cabin Refits and Amenity Overhauls

• Tactic: Airlines frequently revamp cabin layouts—think lie-flat beds in business class, Wi-Fi 2.0, or 4K in-flight entertainment screens. United’s Polaris business class, rolled out in 2023, set a new standard, making older cabins feel prehistoric.

• Impact: These upgrades fuel a cycle of upselling. Passengers pay premiums for “new” experiences, while standard economy seats shrink to push upgrades. In 2024, global airlines spent $25 billion on cabin retrofits, per IATA, to keep the allure of “new” alive.

• Why It Hurts: You’re nudged into splurging on premium seats or new services, as basic offerings are deliberately left underwhelming.

  Frequent Flyer Traps:

• Tactic: Mileage programs like American’s AAdvantage or Emirates Skywards promise rewards but devalue miles through inflation or rule changes. For instance, Delta’s 2024 SkyMiles overhaul increased redemption thresholds by up to 20% for some awards.

• Impact: Travelers rush to burn miles before they lose value, booking trips they might not need. This manufactured urgency drove a 15% spike in award travel redemptions in 2024, per Airlines for America.

• Why It Hurts: You’re pressured to travel more often, often on the airline’s terms, to avoid losing your hard-earned rewards.

Hotels: Checking You In for More Spending

Hotels play the obsolescence game just as fiercely, using renovations and loyalty schemes to keep guests booking—and spending.

1. Perpetual Renovations

• Tactic: Hotels overhaul rooms, lobbies, and amenities every 5-7 years to stay “fresh.” Marriott’s 2024 redesign of 200 properties introduced smart thermostats and minimalist aesthetics, rendering older properties passé.

• Impact: Guests flock to newly renovated hotels, shunning those with dated decor. In 2023, 60% of travelers surveyed by STR preferred hotels renovated within the last three years. This cycle ensures a constant stream of bookings at premium rates.

• Why It Hurts: You pay higher rates for “new” rooms, while perfectly functional older properties are sidelined or forced to discount heavily.

2. Loyalty Program Manipulation

• Tactic: Hotel chains like Hilton Honors and IHG Rewards impose point expiration dates or adjust redemption rates. In 2024, Hyatt raised award night costs by 15% for peak seasons, forcing guests to act fast.

• Impact: Guests book more stays to use points before they expire or become less valuable. This drove a 10% increase in loyalty-driven bookings in 2024, per Hotel News Now.

• Why It Hurts: You’re pushed to plan trips around point deadlines, not your actual needs, locking you into the hotel’s ecosystem.

The Consumer Conundrum:

Planned obsolescence in travel is a double-edged sword. On one hand, it fuels innovation—newer planes are 20% more fuel-efficient, per ICAO, and modern hotels offer seamless tech like mobile check-in. These upgrades enhance comfort and sustainability. But the dark side is clear: travelers are manipulated into spending more, faster. The constant churn of “new” breeds frustration, with 68% of travelers in a 2024 Skift survey feeling airlines and hotels prioritize profits over customer value. This perception erodes trust, leaving consumers feeling like pawns in a revenue-driven game.

The Bigger Picture:

The travel industry’s reliance on planned obsolescence isn’t just about shiny new toys—it’s a structural necessity. Airlines face $600 billion in debt from the pandemic era, per IATA, and hotels grapple with rising operational costs. Obsolescence ensures cash flow but risks alienating customers. Some brands are pushing back: Southwest’s “no-frills” model resists flashy upgrades, and budget hotel chains like Motel 6 prioritize affordability over constant renovations. Yet, the industry’s heavyweights—think Delta, Marriott—double down on this strategy, betting on consumer FOMO.

Conclusion: Travel Smarter, Not Harder:

Planned obsolescence in travel is a calculated move to keep you spending. Airlines and hotels dangle the carrot of “new and improved” while quietly devaluing what you already have. As a traveler, you can fight back: compare fleet ages on sites like Planespotters.net, book award travel early to beat devaluations, and prioritize value over novelty. The industry may play its game, but with savvy choices, you can stay one step ahead.

  #JoeKnows #travel# #IncentiveTravel  # #AskMrLipman  #AskClaudette #NexttNormalMeetings 

Royal Caribbean Revised Itineraries

Royal Caribbean has recently revised the itineraries for several of its cruise routes, removing stops in Labadee, Haiti. Labadee, a private beach resort operated exclusively by the cruise line, has long been a popular destination for passengers.

The decision comes in response to escalating safety concerns in Haiti, including rising crime rates, gang violence, and ongoing political instability. The U.S. Department of State has issued a Level 4 travel advisory for the country - the highest alert level - warning travelers: “Do not travel to Haiti due to kidnapping, crime, civil unrest, and limited healthcare availability.

REAL ID Deadline Is Approaching – Are You Ready?

Starting May 7, 2025, U.S. travelers will need a REAL ID-compliant license or valid passport to board domestic flights and enter certain federal facilities.

At Summit Management, we’re helping our clients stay ahead with automated reminders and digital checklists so you’re never caught off guard.

Here’s what we’re doing:

   •   Sending personalized REAL ID alerts to clients based on travel dates

   •   Automating renewal deadlines into trip planning workflows

   •   Providing guidance on acceptable documentation

Don’t wait until it’s too late. Check your ID now and stay travel-ready!

#JoeKnows #incentivetravel #NextNormalMeetings #TravelTips #REALID #ClientSupport #AutomationInAction #Compliance #TravelReady #LinkedInNotice

Sent from Joe  Lipman's iPad. Sorry for spelling errors 

The Luxury Cruise Line You Didn’t Know You Were Missing – Save 5% Until April 22!

We get it — you’ve probably received dozens of brochures from cruise lines promising dream getaways and unbelievable offers. But if you're after a truly unique experience with a luxurious touch, let us introduce you to Explora Journeys — the European cruise line that blends generous space, elegant design, and culinary excellence into a bespoke, all-inclusive voyage.

Our Summit Exploration Team recently sailed from Barcelona to Casablanca aboard Explora — and we were absolutely blown away by the sophistication of the entire journey. While less known than luxury lines like Seabourn, Silversea, or Regent, Explora offers a comparable experience — often at the price of a high-end hotel stay — with so much more included.

What Makes Explora Stand Out?

• Spacious suites as standard — even the entry-level cabins are over 370 sq ft, complete with a large verandah, dining area, dressing space, and ample storage (we didn’t even use all of it).

• Fine dining and creative drinks — eight bars, five restaurants, 15+ complimentary wines with every meal, and a bottle of champagne waiting in your suite.

• True all-inclusive — fares cover gratuities, port taxes, and fast Wi-Fi (with three devices per guest). Only excursions and high-end wines/champagnes cost extra.

• And yes, this ship was designed for personal space. With four pools and hundreds of loungers, there’s no need to fight for a spot at dawn.

A Few More Perks You’ll Love:

Complimentary access to thermal suite amenities — sauna, steam room, salt cave, and even a tropical experience shower.

No traditional dining rooms or assigned seats — choose from:

🥩 Marble & Co. – Elegant steakhouse

🍣 Sakura – Pan-Asian bistro

🍷 Fil Rouge – Sophisticated European dining

🌊 Med Yacht Club – Nautical Mediterranean fare

For relaxed meals: The Emporium buffet on Deck 11 offers a wide range, from seafood and pizza to roasts and fresh salads.

Plus: 24-hour room service, a creperie, and a gelateria — always included.

You truly have to experience the cuisine to appreciate just how exceptional it is.
As for entertainment — there's something different every night. We were especially impressed by the Flamenco performance and the magician, both of which exceeded expectations.

For your personal consultation, give Rob Lipman a call this weekend at 📞 (512) 423-0701, or drop an email with the best time to call: 📧 rob@summitmgt.com — you’ll be glad you did!

Until April 22, we can offer you an exclusive 5% discount off the lowest fare available directly through Explora.

Cruises are available through late 2026, including holiday sailings for Christmas and New Year’s 2025, across the Caribbean, Mediterranean, and Middle East.

Exciting News: We’ve Relocated!

Summit Management is excited to announce our move to a new office designed to better support our team and operations. Our new location is conveniently situated closer to many of our employees’ homes, enhancing our flexibility for in-person collaboration while still embracing our hybrid and remote work model.

After more than 35 years at our Cedar Grove headquarters, along with our remote offices across the U.S., we continue to offer the same full range of services—air ticketing, meeting services, corporate travel, vacation planning, and more—without interruption.

Please update your records with our new address:

Summit Management Services
1467 Union Valley Road, Suite 202
West Milford, NJ 07480
Phone: 973-239-4005
Email: (unchanged) info@summitmgt.com

We look forward to continuing to provide you with the personalized attention and expert support you’ve come to expect.

Joseph Lipman

President

Summit Handles It All

We handle it all:

• Sourcing

• Planning

• Air ticketing

• Hotel negotiations

• Onsite staffing and logistics

• Invitation process management

• And so much more

Whether it’s full-service or à la carte, we tailor our support to your needs.

Call Summit Management at 973-390-1736 or visit www.summitmgt.com.

Ask for Joe Lipman.

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Why Every Traveller Needs a Travel Agent When Plans Go Wrong?

Having a travel agent saves you from navigating chaotic situations like mass flight cancellations, such as those recently seen at Heathrow. Agents can quickly secure hotels for overnight stays and rebook flights while you avoid endless phone holds and airport lines. They access a broad range of flight options and often find better routes or fares than what’s publicly listed. In a crisis, they’re your personal advocate—handling logistics, changes, and communication so you don’t have to. When things go wrong, having a professional on your side can make all the difference between travel chaos and a smooth recovery.

#IncentiveTravel #NextNormalMeetings #TravelAgent #MeetingServices #MartyKnow #AskMrLipman

Call Marty at 973-390-4000 ext 110

National Car Rental Petra Airport, Aman Jordan

Rental Fraud Uncovered: A Lesson in Standing Your Ground:

I’ve said it before, and I’ll say it again—always take photos and videos of your rental car before you drive away. Take the time to get out, walk around, and document everything. This simple habit saved me big time on my recent rental experience in Amman.

The Attempted Scam:

Returning my car at Amman Airport, I had barely made it inside when the rental staff flagged me down. “There’s damage to the car,” they claimed, immediately presenting photos of the front grille and side panel showing clear dents and scratches.

I looked at the photos and asked, “Are you certain this damage happened while I had the car?”

Their response? “Absolutely. We inspect our cars before every rental.”

The Power of Documentation:

I then asked, “What if I show you proof that this damage existed before I even left the lot?”

Their demeanor changed instantly. They told me it wouldn’t matter—I still had to pay. And not through my rental insurance. The employee specifically asked for cash.

Fortunately, I had followed my own advice. I pulled out my phone, played a video I had taken before driving off, and showed the exact same damage already there when I picked up the car.

Their response? “When did you take that?”

I answered, “The moment I rented the car, while walking around with your staff.”

Silence. The scam had fallen apart.

The Takeaway:

1. Always document your rental before leaving. Take photos and videos from all angles, including any pre-existing damage.

2. Stand your ground. Don’t let staff intimidate you into paying for damage you didn’t cause.

3. Don’t pay cash. If there’s a dispute, let the charge go through your credit card so you can contest it later.

4. Stay calm but firm. You don’t need to argue—just show your evidence and let it speak for itself.

Shame on National Car Rental at Amman Airport:

This was nothing but an attempted cash grab, and National Car Rental at Amman Airport should be held accountable. Travelers shouldn’t have to deal with dishonest tactics like this.

Always protect yourself—because sometimes, your best defense is simply having the receipts.

#JoeKnows #AskMrLipman

Our Side Trip to Petra: A Wild, Wonderful, and Exhausting Adventure (Plus Some Travel Tips!)

After 12 unforgettable days in Egypt, we figured—why not keep the adventure going? Since we were practically next door to Jordan, we decided to hop over to see Petra, one of the New Seven Wonders of the World. A 1.5-hour flight to Amman, followed by a three-hour drive, and we rolled into the Mövenpick Hotel, which is right at the entrance to Petra. Perfect!

Travel Tip: Renting a Car in Amman—Patience Required

Renting a car in Amman for our drive to Petra was a bit of a test in patience—the process took longer than expected, but nothing we couldn’t handle. We eventually secured a BMW and, before taking off, did what we always do:

We walked around the car and took photos from all angles and checked for any pre-existing damage.

After years of renting cars, I’ve learned this is a must, no matter where in the world you rent. The last thing you want is a surprise charge for something you didn’t do.

Driving in Jordan: A Crash Course (Without the Crash!)

Our first challenge was finding a gas station. But after surviving the chaos of Cairo’s streets, driving in Jordan felt surprisingly manageable. I even had a New York City moment, where I had to push my way through traffic because nobody was letting me in. I won, they lost, we made it to the gas station.

Then came a little math problem. The price of fuel in Jordan is listed per liter, not per gallon. My quick conversion skills were off, and for a moment, I thought we had just dropped $700 on gas. Turns out, it was only $70.

The car was nearly empty when we got it, and we only had to return it with the same fuel level. No full-tank stress.

Petra by Night: A Magical (and Unexpectedly Long) Stroll

We arrived at 7:15 PM, just in time for the front desk to hit us with, “Hey, want to see Petra by Night? It’s only available three nights a week, and tonight’s one of them.” Well, how could we say no? Little did we realize what we were signing up for.

A two-mile walk into the depths of Petra, in near total darkness, guided only by candles in paper bags lighting the path. It was surreal. By the time we reached the famous Treasury, the scene was straight out of Indiana Jones—except with a touch of Jordanian hospitality, as we were handed cups of local tea and settled in for a mesmerizing sound and light show.

Of course, what goes down must come back up. Another two-mile hike back to the entrance wasn’t exactly the way we envisioned ending our travel day, but luckily, we found a guy with a golf cart who saved us from certain exhaustion. We made it back to the Mövenpick, grabbed a bite to eat, and collapsed into bed.

The Day of Absolute Nothingness

The next morning, we felt like we had been run over by a freight train, twice. Every muscle in our bodies ached, our energy levels were at zero, and sightseeing was out of the question. Instead, we spent the day lounging by the pool, napping in our room, and doing a whole lot of nothing. And you know what? It was glorious.

Exploring (Slowly) & Little Petra

By the next day, we were slightly more human and decided to venture out in our car. First stop: the Marriott, perched high above Petra, offering stunning views of the valley. After soaking in the scenery, we headed back to the Mövenpick for a late lunch, a nap, and then set out for Little Petra, about nine kilometers away.

We were met by our guide, a 20-year-old local with braces, who lived outside Petra’s downtown area in the mountains with his family, in what he described as a very primitive dwelling. His English was surprisingly fluent but wildly unpredictable, sometimes sounding Australian, other times like a deep European Brit. He was incredibly knowledgeable about the area and explained in detail how ancient civilizations collected and stored water in the desert, channeling it down mountain cliffs into natural cisterns for their tribes to use over the centuries.

The best part was that the cost for the guide at Little Petra was only 20 Jordanian Dinars, about $25 USD. To put that into perspective, entering main Petra would have cost 25 Jordanian Dinars—with no guide, no explanations, and no services. This turned out to be a fantastic way to see Petra’s ruins while getting personal insights at a lower cost.

At one point, we saw a hand-painted wooden sign that read: “Great View - 10 Minutes.”

That was all the encouragement we needed.

We followed our guide through a narrow path, past locals selling trinkets and antiques, and then came the final challenge: a staircase wedged between two massive rock crevices. The steps were uneven, the ground was rocky, and the climb was more of a workout than we anticipated. But when we reached the top, the view was spectacular.

To mark the moment, we picked up some small perfume bottles and perfume case necklaces as souvenirs for the little girls back in Colorado.

Heading Home: One Last Adventure

After one last power nap, we made it to dinner by 8 PM, reminiscing about the whirlwind of the past few days. Tomorrow, we start the long trek home—Austrian Airlines to Vienna, an overnight at the airport Hilton, then back to the U.S.

This trip was absolutely incredible. Would we do it again? In a heartbeat, minus the post-Petra exhaustion.

Farewell to Egypt: A Journey Through History, Culture, and Tourism Renewal

As our incredible 12-day journey through Egypt comes to an end, we reflect on the wonders we’ve experienced and the resurgence of tourism in this remarkable country. Since 2011, Egypt’s tourism industry has faced challenges, first with political instability and then with the global halt caused by COVID-19. In recent years, travel has primarily been limited to small groups and families, but with the success of recent tours, Egypt is now seeing a revival, welcoming more travelers eager to experience its ancient wonders.

Tourism is the lifeblood of Egypt’s economy, and its recovery is evident—from bustling souks and vibrant Nile cruises to restored temples and modernized attractions. The return of travelers is bringing renewed energy to the country, ensuring that these historic treasures continue to be preserved and appreciated.

Now, we prepare for our next adventure—Petra, Jordan, the second wonder of the world on our journey. But before we go, here’s a look back at some of the most awe-inspiring experiences from our time in Egypt.

Cairo: Where Ancient Wonders Meet Modern Life

Our Egyptian adventure began in Cairo, a city that seamlessly blends the past with the present. Walking through its streets, we encountered a mix of vibrant chaos and deep historical significance.

🏨 Hotel: Our first night in Egypt was spent at Le Méridien Cairo Airport, offering a seamless transition into the country after our long journey. From there, we moved to the Fairmont Nile City, a luxurious retreat with breathtaking views of the river.

        •       Pyramids of Giza & The Sphinx – Seeing these ancient marvels up close is an experience unlike any other. The sheer scale and craftsmanship of the pyramids leave you speechless.
        •       Egyptian Museum – Home to the world’s largest collection of ancient Egyptian artifacts, including the golden treasures of King Tutankhamun.
        •       Khan El Khalili Bazaar – A sensory overload of colors, scents, and sounds, where we sipped mint tea and admired the craftsmanship of local artisans.

Aswan: The Gateway to Nubian Culture

Aswan felt like a world of its own, with stunning river landscapes, colorful Nubian culture, and awe-inspiring temples.

🏨 Hotel: Our time in Aswan was made even more special by our stay at the Mövenpick Resort Aswan, a peaceful oasis on an island in the middle of the Nile, accessible only by boat.

        •       Abu Simbel Temples – These colossal temples of Ramses II, carved into a mountainside, were worth the early morning journey. The way they were moved stone by stone to escape the rising Nile is a marvel in itself.
        •       Philae Temple – Dedicated to the goddess Isis, this temple, sitting on an island, is one of the most serene spots we visited.
        •       Nubian Village – A kaleidoscope of colors and warm hospitality, where we learned about Nubian traditions and even held a baby crocodile!

Sailing North Down the Nile

One of the most surreal experiences was sailing down the Nile, which, unlike most rivers, actually flows north toward the Mediterranean. Drifting along its waters, we saw life unfold on the riverbanks—fishermen casting their nets, children playing along the shore, and farmers tending to their fields as they have for centuries.

🏨 Cruise: Our time on the Nile was spent aboard the Sonesta St. George, a luxurious floating hotel that took us through the heart of ancient Egypt while offering world-class comfort.

Each stop along the way brought us closer to Egypt’s past and present, making the journey as important as the destinations themselves.

Luxor: The World’s Greatest Open-Air Museum

After disembarking from the Sonesta St. George, we were based at the Hilton Luxor, which offered stunning Nile views and a relaxing retreat after days of intense exploration.

The grandeur of Luxor is simply unmatched. Every corner of this city tells a story thousands of years old.

🏨 Hotel: Hilton Luxor, our base for exploring this ancient city.

        •       Valley of the Kings – Walking through the tombs of pharaohs, with their vivid hieroglyphs still intact, felt like stepping back in time.
        •       Karnak Temple – The towering columns of the Hypostyle Hall left us in complete awe—no photo can truly capture their scale.
        •       Luxor Temple – Particularly magical at night, with its grand statues and illuminated carvings.

Final Days in Cairo & Alexandria

For our last two days in Egypt, we made the Waldorf Astoria Cairo Heliopolis our base. This luxurious retreat was the perfect place to relax and reflect on our journey while still allowing us to explore the historic sights nearby.

From here, we visited Old Cairo, where history and faith intertwine. The Hanging Church, Ben Ezra Synagogue, and Mosque of Amr ibn al-As—each with centuries of history—offered a glimpse into Egypt’s diverse religious heritage. Walking through the narrow alleys of Coptic Cairo, we felt the layers of history surrounding us.

A day trip took us back to Alexandria, where the Mediterranean breeze and Greek influence made for a perfect conclusion to our journey.

🏨 Hotel: We returned to the Waldorf Astoria Cairo Heliopolis for our final night in Egypt, enjoying world-class hospitality before departing.

        •       Bibliotheca Alexandrina – A modern tribute to the legendary Library of Alexandria, symbolizing knowledge and innovation.
        •       Catacombs of Kom El Shoqafa – A fascinating underground tomb blending Egyptian, Greek, and Roman influences.
        •       Anwar Sadat Exhibit – One of the highlights of Alexandria was visiting the exhibit dedicated to former Egyptian President Anwar Sadat. Learning about his life and legacy through our guide’s insights was truly eye-opening, shedding light on his role in modern Egyptian history.
        •       Citadel of Qaitbay – Standing on the site of the ancient Lighthouse of Alexandria, this fortress provided stunning views of the sea.

A Memorable Farewell at White and Blue

Our late afternoon lunch/ dinner in Egypt was spent at White and Blue, a charming seaside restaurant in Alexandria. Over a delicious meal, we reminisced about our journey—12 days filled with wonder, learning, and unforgettable moments.

Egypt’s Tourism Revival

It was incredible to witness firsthand the renewal of Egypt’s tourism industry. After years of uncertainty, the country is experiencing a resurgence in travelers, and the impact is clear. Hotels, cruise ships, and historical sites are bustling again, and there’s a newfound optimism among locals who depend on tourism.

The government has also invested in restoration projects and infrastructure, ensuring that Egypt remains a premier global destination. With the opening of the long-awaited Grand Egyptian Museum on the horizon, even more travelers will be drawn to rediscover Egypt’s ancient wonders.

Next Stop: Petra, Jordan

As we leave Egypt behind, we set our sights on the rose-red city of Petra, one of the New Seven Wonders of the World. A new chapter of adventure awaits, but Egypt will always hold a special place in our hearts.

Here’s to the next wonder of the world!

Be sure to call us if an incentive or family group/ reunion is needed.   #AskJoe #AskMrLipman #AskRob #incentiveTravel

Would a Baggage Guarantee Make You Switch Airlines?

Would an Airline’s Baggage Guarantee Change Who You Fly With?

Would a baggage delay guarantee make you switch from United to Delta or Alaska Airlines? Or is it just a gimmick? While it may not be a game-changer, it’s certainly a nice gesture—but let’s put it into perspective.

Both Alaska Airlines and Delta offer compensation if your checked bag takes longer than 20 minutes to arrive at baggage claim:

• Alaska Airlines guarantees your bag will be at baggage claim within 20 minutes or you can claim 2,500 miles or a discount code by reporting it to an agent within two hours. The offer excludes oversized bags, international flights, and certain routes.

• Delta’s Baggage Guarantee, introduced in 2015, allows travelers to file a claim online (no agent required). If your bag is delayed beyond 20 minutes, you can request 2,500 SkyMiles—but you must be a SkyMiles member, and it only applies to domestic flights, excluding strollers, sports equipment, and award tickets.

Reality Check:

While 2,500 miles might sound like a win, airline loyalty programs have devalued points significantly. With the increasing cost of flights in miles, this compensation is just a drop in the bucket. However, if you hold an Alaska or Delta credit card with free checked bags, this perk makes the wait a little less frustrating—at least you’re getting something for your time.

Would an airline’s baggage guarantee change who you fly with? Or is it just a small incentive in the grand scheme of air travel? Let’s discuss!

Exploring Egypt: A Journey Through History and Hospitality

Denise and I, along with 38 esteemed colleagues, are currently exploring the rich history of Africa, blending business with pleasure in an unforgettable journey.

The Wonders of the World

Our discussions have centered on the Seven Wonders of the Ancient World, with the Great Pyramid of Giza being the only one still standing today. We also reflected on the New Seven Wonders of the World, which highlight global architectural marvels, and the Seven Natural Wonders, showcasing nature’s most breathtaking landscapes.

A Personal Milestone

This trip has been particularly significant for me. After undergoing bilateral knee surgery, I was unsure how well I’d handle the terrain. However, walking the steps of the Great Pyramid and navigating the desert has been smooth—no issues, no problems! A true testament to perseverance and medical advancements.

Business Meets Pleasure

While here, we had the opportunity to witness the reconstruction of the historic Mena House, now under the Marriott brand. The hotel is undergoing a major renovation, with the historic palace section set to reopen in July 2026, preserving its grandeur while enhancing the luxury experience.

A highlight to the day is a visit to The Grand Egyptian Museum

Just opened the Grand Egyptian Museum, spanning 130 acres near the Giza Pyramids. This museum is a monumental addition to Egypt’s tourism industry, aiming to bring back artifacts from around the world that were previously housed in other museums. The full opening is expected in July 2025, with the complete collection of King Tutankhamun’s treasures on display.

This journey has deepened my appreciation for history, culture, and resilience. If you ever have the chance to explore Egypt, take it—you won’t be disappointed!

#JoeKnows

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Returning to Cairo: A Journey Through Time and Memory

Today is an exceptional day—Denise and I are heading to Cairo, the land of the pharaohs! This trip holds special meaning for me, as my last visit was 44 years ago. Between 1979 and 1981, I spent a great deal of time in Egypt, making multiple trips in preparation for an incentive programs. One of those trips lasted over many weeks, working with groups from Olivetti and Melnor Industries/Beatrice Foods. Egypt was a bucket list destination then, and it remains one today. I still remember the desire to go. corny now but looking back it was an incredible experience— I was watching Jaws from the 007 movies and the iconic James Bond flight scene at Luxor Temple. If only I could go there! One of my most unforgettable moments was riding bareback along the Nile River on a black stallion, galloping at full speed with my client’s daughter riding a white stallion beside me. It was the kind of moment that stays with you forever. If only I could step back in time and relive those adventures!
Those trips were truly special. Then I was scheduled to return for a final checkout before bringing another group, ensuring every detail was perfect. But just three weeks before our arrival, history took a dramatic turn—the tragic assassination of Anwar Sadat led to the cancellation of the program. In a last-minute pivot, we rerouted 150 guests to Tahiti instead (which, as it turned out, was an incredible trip in its own right!).

I still have the receipts from that era—stays at the legendary Etap Hotel, Winter Palace, and Mena House Oberoi, located right at the base of the Giza Pyramids. Now, decades later, I’m finally making my return, seeing Cairo with fresh eyes and a deeper appreciation for its timeless wonders.

What makes this journey even more fascinating is that just last week, we visited the pyramids of Tulum—another ancient marvel, aligned on nearly the same latitude as the pyramids of Giza. It’s incredible to think that, despite being an ocean apart and separated by thousands of years, the Egyptians and the Maya built monumental structures with similar symbols and hieroglyphs. How did two civilizations with no known contact develop such strikingly parallel ideas?

I can’t wait to revisit this extraordinary place, explore the mysteries of the past, and see what has changed—and what remains eternal. Cairo, here we come! PS I'm with an elete group of 24 family, friends and former customers. Interested in joining our next trip? LMK.